Delivery/Shipping
Domestic, outside Beijing:
【Private Delivery Company – prepaid (using international MasterCard or Visa, Alipay, bank transfer, online, etc.)】 The cost is 5 RMB for each order under 199 RMB (regardless of weight) within mainland China. Shipping is FREE for any order of 199 RMB or more. The delivery company will deliver directly to the address you have provided (in Chinese if possible). Shipping time is usually one week or less, depending on the area. (Note: In the event that the private delivery company we use does not serve your area, your order will be delivered for the same fee by China Post to your local post office. You will receive a notice and will be able to pick it up there.)
【China Post/post office】The shipping charge is 5 RMB for each order under 199 RMB. Shipping is FREE for orders of 199 RMB or more. Orders will be delivered to a local post office and customers will receive a notice telling them to pick it up there. Please note that, according to China Post's policy, delivery may take from 4 to 21 days, depending on the location.
【Private delivery company- cash on delivery (COD) 】Cash on Delivery (COD) service is now available for Tianjin and Shanghai! Shipping is 10 RMB for orders under 199 RMB. Shipping is FREE for orders over 199 RMB. COD service is not currently available for other cities.
******** (April 24, 2012) COD service to Tianjin has been temporarily stopped, but we expect it to resume shortly.*******
Beijing area:
【Beijing Private Delivery – prepaid】The cost is 5 RMB for each order (regardless of weight) for orders under 199 RMB. Orders over 199 RMB will be shipped for FREE.
【Beijing Private Delivery – COD (cash on delivery)】Beijing customers can choose this method for the same cost as prepaid orders (5 RMB up to 199 RMB, free for orders over 199 RMB). Under normal circumstances, customers should receive their order within 48 hours.
【China Post/post office】Shipping cost is 5 RMB for each order under 199 RMB, with no charge for additional registration or any other service. Orders over 199 RMB will be shipped for FREE. Please note that, according to China Post's policy, delivery may take up to a week to be delivered to a local post office.
International Orders:
Unless the customer has the ability to pay in RMB online, all international customers will use PayEase and pay with an international MasterCard or Visa credit card.
The delivery charge will be calculated automatically when type of delivery is selected.
Shipping methods:
1. Express company (available for Hong Kong, Macau, Taiwan only): These should normally arrive within one week.
2. "International Small Package" (under 50 RMB or 100 RMB equivalent): These orders should normally arrive within one month.
3. Post Office (“slow boat”): These orders normally arrive within two months.
4. DHL International Express: These orders normally arrive within 3 or 4 days.
